CITTA India is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donation, now that digital payments have become more frequent. CITTA India expects that all donors will exercise due care and diligence while making donations, and further recognises that a donation may be made erroneously, or donors may change their mind.
CITTA India will examine each request for refund of donation and endeavor to make the refund. CITTA India may also seek further information / documents, and donor must co-operate in this regard.
However, CITTA India is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to CITTA India to be refunded:
The written request stating reason for refund must be sent to the address stated below, and must contain all the following details pertaining to the donation: